"Soon a coach will be seen as someone you have as a matter of course to make your life run efficiently, like an accountant."
Sunday Magazine, The Sunday Telegraph

Tools

(FIRO-B)

Developed by William Schutz in the 1950's

What it measures:

The FIRO-B questionnaire measures how a person typically behaves towards others and how that person would like others to behave towards them. It assesses interpersonal style - and its appropriateness in relationships - on three levels:

Inclusion	Control	Affection
Expressed I make an effort to include others in my activities. I try to belong, to join social groups - to be with people as much as possible.	Expressed I try to exert control and influence over things. I enjoy organising things and directing others.	Expressed I make an effort to get close to people. I am comfortable expressing personal feelings and I try to be supportive of others.
Wanted I want other people to invite me to belong. I enjoy it when others notice me.	Wanted I feel most comfortable working in well-defined situations. I try to get clear expectations and instructions.	Wanted I want others to act warmly towards me. I enjoy it when people share their feelings with me and when they encourage my efforts.

Applications

FIRO-B is ideally suited to:

• Team building and team development - identifying likely sources of compatibility or tension; identifying leadership style; aiding effective decision making; improving communication, openness and trust; and resolving conflicts
• Individual development - increasing self awareness and interpersonal effectiveness as part of the coaching process, career development or personal growth
• Selection and placement - but only in combination with other assessment techniques. It can help to structure interviews and assess likely team roles or interpersonal behaviour

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